neptune wealth

Privacy Policy

Effective Date: 04.2026

Registered Investment Adviser  · PA  ·  FL  ·  WI

CRD# 329160

Neptune Wealth is committed to protecting the privacy and security of your personal information. This notice describes how we collect, use, and share your information, and explains your rights under applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA) and applicable state regulations.

Personal Information We Collect

We may collect some or all of the following categories of personal information:

  • Identifiers — name, address, email, IP address, Social Security number, passport or driver's license number
  • Financial records — phone number, bank account numbers, account balances, transaction history, income, assets, and anti-money laundering documentation
  • Protected characteristics — date of birth, citizenship, and birthplace
  • Commercial information — account data, risk tolerance, investment experience and activity
  • Online activity — cookies, browsing history, and search history related to your use of our website and client portal

Why We Collect Your Information

We collect and use your personal information for the following business purposes:

  • Account opening and closing, and processing of transactions
  • Ongoing communication with you, your representatives, and advisors
  • Account maintenance, reporting, and investment monitoring
  • Keeping you informed about our services and business
  • Auditing and verifying the quality of services and regulatory compliance
  • Detecting security incidents and protecting against fraud or illegal activity
  • Complying with applicable federal, state, and local laws and regulations

How We Share Your Information

Within the last 12 months, we have shared personal information with affiliates and third-party service providers as necessary to deliver our services.

‍We do not sell any of your personal information to third parties.

‍Some state laws give residents additional rights to limit sharing. Where required, we will obtain your written permission before sharing information for targeted advertising purposes. See state supplements below for details.

Your Rights

Depending on your state of residence, you may have the following rights with respect to your personal information:

  • Right to know — the categories of information collected, sources, purposes, and third parties it is shared with
  • Right to access — the specific pieces of personal information we hold about you over the last 12 months
  • Right to deletion — subject to certain legal exceptions, you may request we delete your personal information
  • Right to non-discrimination — we will not deny service, charge different rates, or provide a different level of service because you exercised any of your privacy rights

We aim to respond to all verifiable requests within 45 days of receipt. If additional time is needed, we will notify you in writing.

How to Exercise Your Rights

To submit a privacy request, or to access this notice in an alternative format, please contact our Chief Compliance Officer:

‍Joseph Rambow Email: joe@neptunewealth.com Phone: 239-634-9295

‍We verify requests by matching information you provide against our records. You may designate an authorized agent with a signed authorization. We may request additional verification for sensitive requests.

State Supplements

‍FLORIDA RESIDENTS

‍Florida law requires us to inform you that you may request to be placed on our "do not call" list at any time by calling us at 239-634-9295. For further information, contact the Florida Office of the Attorney General, PL-01 The Capitol, Tallahassee, FL 32399-1050; phone (866) 966-7226.

‍PENNSYLVANIA RESIDENTS

‍Neptune Wealth is registered with the Pennsylvania Department of Banking and Securities. Pennsylvania residents may contact the Department with questions or complaints at (800) 600-0007 or www.dobs.pa.gov.

‍WISCONSIN RESIDENTS

‍Neptune Wealth is registered with the Wisconsin Department of Financial Institutions. Wisconsin residents may contact the Division of Securities at (608) 266-1064 or www.dfi.wisconsin.gov.

‍Neptune Wealth is a state-registered investment adviser and is only authorized to conduct business in states where it is properly registered or exempt from registration. This notice does not constitute investment advice.

This privacy notice was last updated in April 2026. We reserve the right to amend this notice. Material changes will be communicated to clients in accordance with applicable law. For questions, contact Joseph Rambow at joe@neptunewealth.com.

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